ToolPouch.ai

Subtitles open as garbled text

Text like “書”, “锟斤拷” or a row of question marks means the file was decoded with the wrong encoding — the file itself is usually intact.

Check these three things first

  • It looks fine on your computer but breaks for someone else: the encoding is not stored, so each app guesses.
  • A “�” or “锟斤拷” means the characters were already lost; that cannot be undone.
  • Old Traditional Chinese files are often Big5, old Simplified ones GBK, while browsers and editors expect UTF-8.

How to fix it

Drop the file into Subtitle Format Repair: it detects the encoding and shows which one it used. If it guesses wrong, pick Big5 or GBK in the encoding dropdown and the text is decoded again instantly.

Re-decode this file

FAQ

Can garbled subtitles be fully recovered?

Yes, as long as the characters still exist and were only read with the wrong encoding. If the file contains “�” or “锟斤拷”, the characters were lost when it was saved and must be retyped.

Will the file break again for someone else?

No. The tool writes UTF-8, which CapCut, Premiere and browsers all read correctly.